2020 TLPCA Counseling and Therapy Summit (Virtual)

FAQs

Below are some Frequently Asked Questions. If you don’t see your question here or have additional questions, please contact us.

How do I find links to the sessions?

Log in to the website and go to your Subscriptions page. From there, click on each session. On the session pages, you will find Zoom links as well as additional session materials, like PowerPoint presentations and handouts.

How do I access the evaluation to receive my CE certificate?

Log in to the website and go to your Subscriptions page. From there, click on each session. On the session pages, scroll to the bottom of the page and click on the Evaluation button. Fill out the evaluation and answer the quiz questions. If you get an 80% or above, you’ll be able to download your certificate, and you’ll receive an email with the certificate as well.

I think I'm a member, but I cannot access the TLPCA Member registration.

Most likely, your membership has expired. You should be able to see your membership subscription and it’s expiration date under Subscriptions in your account. You can renew your membership by signing up for your membership type. If you can’t log in at all, it’s also possible that you’re using a different email address to log in. If you continue having issues, please contact us, and we’ll help you figure out what’s going on.

I can't see either the TLPCA Member or Guest Member registration forms, but I also can't register using the Non-Member form because it says my email is already in use.

Please contact us, and we’ll look up your email address to see what’s going on with your account.